Ask Ace Home Services
Frequently
Asked Questions
-
Q. Is soft washing safe for my plants?
Step One: Yes, we take plant safety seriously. Our soft washing methods use biodegradable, eco-friendly cleaning solutions designed to break down quickly and minimize risk to landscaping. Before we begin, we wet surrounding plants with fresh water to dilute any runoff, and we rinse thoroughly afterward to ensure your greenery stays healthy and unharmed.
-
Q. How often should I clean my gutters?
In Oregon’s rainy, tree-filled climate, we recommend cleaning your gutters at least twice a year—typically in late fall and early spring. If you have pine trees or heavy foliage around your home, quarterly cleaning may be more appropriate to prevent overflow, roof damage, and foundation issues.
-
Q. Do you serve Springfield and Cottage Grove?
Absolutely! Ace Home Services proudly serves Eugene, Springfield, Cottage Grove, and many other surrounding communities in Central Lane County. View our full Service Area list to see if your town is included—or call us directly to confirm.
-
Q. Are you insured?
Yes. We are fully licensed, bonded, and insured for your protection and peace of mind. Our team follows all safety protocols and carries liability coverage for both residential and commercial work.
-
Q.What payment methods do you accept?
We accept cash, check, and all major credit cards. For larger projects, we may also offer payment plans or financing options—just ask during your estimate.